Terms and conditions

Please note that by scheduling an online appointment with Karin Momberg, you (the client) are agreeing to the following terms and conditions:

Karin Momberg’s practice operates a 48-hour cancellation notice policy; because of the work involved in preparing for each one of our clients prior to an appointment, we charge clients who fail to comply with the terms of our period of notice. We understand that sometimes, due to personal extenuating circumstances, a client might have to rearrange an appointment. If you cannot attend your booked appointment, please let us know at least 48 hours before that appointment by email or by telephone and we will be happy to book you in at a later date.

Karin Momberg reserves the right to charge the full fee for non-attendance or cancellations made without 48-hours’ notice.

Clients agree that sessions will be suspended if a client is more than 20 minutes late in arriving for their scheduled appointment time. In such instance, the full fee will still be charged.

Sessions will be suspended if a client is verbally or physically aggressive towards Karin.

The client agrees:

01) To provide Karin Momberg with an honest and accurate medical history.

02) To disclose information regarding any medication he or she is taking.

03) If he/she has a condition, has been diagnosed by a medical practitioner he/she will provide evidence that his/her medical practitioner accepts that hypnotherapy is an appropriate course of treatment.

04) That Karin Momberg may contact their GP or the necessary authorities if they lead him to believe that they may self-harm.

05) That hypnotherapy is a treatment that guides him/her towards attaining targets agreed between him or her and his/ her practitioner rather than being defined as a cure.

06) That Karin Momberg, or any practitioner working for Karin Momberg, are not responsible for his/her physical or mental health.

07) That Karin Momberg or any practitioner working for Karin, are not responsible for his/her finances.

08) That Karin Momberg reserves the right to contact appropriate authorities in instances where it is considered a child may be at risk.

09) No refund will be issued to clients who leave any programme/package of their own volition before treatment is completed.

10) That sessions incorporate a motivational and straight-talking coaching style.

11) That they are responsible for identifying solutions with the therapist.

The client agrees that any material I receive in treatment, including written work or recordings are subject to copyright and that I will not share them with any third parties, except in the event the client has given permission for his or her case to be discussed with a health care professional.

12) That they are aware that Karin Momberg has no disability access due to the architecture of the premises.

13) That they will answer all questions to the best of knowledge and honestly.


Refunds

•We can issue a partial refund when:
-Cancellation is requested at least 48 hours prior to your appointment or when appointment hasn’t been scheduled.
Please know an admin fee of £15 will be deducted from your refund.

•No refund when:
-Cancellation is requested less than 48 hours prior to your appointment.

What about the laws against spam?

They exist. However, as with any body of laws, any individual Country spam statutes can and will vary. The spam laws of each Country can not only vary, but also have different definitions of unsolicited commercial email. Additionally, there may be various federal agencies keeping track of spam, including the Federal Trade Commission (FTC) and The General Data Protection Regulation (GDPR). We protect you by ensuring that you are 100% in control of whether or not you ever hear from Karin Momberg by email initially or in the future, as detailed in our “No Tolerance” policy below.

 
Our no tolerance anti-spam policy

We have a no-tolerance spam policy. We do not email unless someone has filled out an “opt in” form or “shopping cart webform including PayPal” expressing an interest in our information or products and/or services, or otherwise directly and proactively requesting it. We are only building relationships with people who wish to learn more about what we have to offer and willingly subscribe to our content and contact through email. You are always completely in control of whether you receive email communication from Karin Momberg and can terminate at any time.

NOTE – Every auto-generated email contains a mandatory unsubscribe link that cannot be removed. Therefore, each communication generated by Karin Momberg carries with it the option to “unsubscribe” and never receive another email communication from Karin.